TERMS AND CONDITIONS

These Terms & Conditions apply to all services and memberships provided by En Beauty.

 

1. Patch Testing

For certain treatments such as lash lifts and tints, a patch test may be required at least 24 hours prior to your appointment. This is to ensure your safety and minimise risk of allergic reactions. If you choose to waive the patch test, you do so at your own risk.

 

2. Age Restrictions

Clients under the age of 16 must be accompanied by a parent or legal guardian. Written consent may be required for certain services.

 

3. Right to Refuse Service

We reserve the right to decline treatment if we believe it may compromise your safety, or if a client’s conduct is inappropriate or disrespectful.

 

4. Liability

While every care is taken to ensure your safety and comfort, En Beauty is not liable for adverse outcomes where:

• Aftercare instructions are not followed

• Relevant medical conditions or allergies were not disclosed at the time of booking
 

5. Pricing

All prices are listed in New Zealand Dollars (NZD) and are subject to change without notice. Prices are confirmed at the time of booking.

 

 

En Circle Membership Terms

En Circle Membership is an optional monthly subscription for loyal clients and includes the following terms:

 

Membership Fee:
$35 NZD per month, billed automatically.
 

Member Benefits:

• 25% off full-priced treatments

• 5% off full-priced retail products

• Priority booking - exclusive early morning or late-night appointments with no surcharge

• Birthday gift once per year

Non-transferable:
Membership benefits apply only to the named subscriber and cannot be shared or transferred.

 

Cancellation Policy

After the 3-month minimum, you may cancel at any time with 14 days’ written notice (via email or message).

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Refunds:
Membership payments are non-refundable.

 

Pause Policy:
Pausing is not generally available due to the low monthly fee.

In special cases (e.g., medical or long travel over 4 weeks), a pause of up to 2 months per calendar year can be requested in writing. Membership benefits cannot be carried forward or rolled over.

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Programme Changes:
We may update pricing or benefits with 30 days’ notice.

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