Last updated: 8 January 2026

Appointments & Services:

We appreciate your time, and ours. Please allow at least 24 hours’ notice for any cancellations or changes.

 

•No-shows or late cancellations may result in a 50–100% fee.

•En Circle members are allowed one late cancellation per calendar year without penalty.

•If you’re running late, we may need to shorten or reschedule your service to avoid delays.
 

To cancel or reschedule, please use your Fresha booking link or call/text us directly.

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This cancellation policy applies to appointments and services only. For product purchases, shipping, returns, and refunds, please refer to our Shipping & Returns policy.